Privacy Policy
Effective Date: 18/11/2024
At Ikshan Eye Hospital and Laser Centre, we are committed to protecting the privacy of our patients and visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, contact us, or receive our services.
1. Information We Collect
We may collect the following types of personal information:
- Personal Details: Name, contact number, email address, date of birth, and address.
- Health Information: Medical history, diagnosis, and treatment details for patient care.
- Payment Information: Billing details, payment methods, and transaction history.
- Website Data: IP address, browser type, and browsing activity collected via cookies and similar technologies.
2. How We Use Your Information
We use the information collected for the following purposes:
- Patient Care: To provide medical diagnosis, treatments, and personalized care.
- Communication: To respond to inquiries, appointment requests, or provide updates.
- Billing and Payments: For processing payments and maintaining transaction records.
- Improvement of Services: To improve our website, services, and overall patient experience.
- Legal Compliance: To comply with applicable laws and regulations.
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share your data in the following cases:
- With Healthcare Professionals: When necessary for patient treatment.
- With Service Providers: For payment processing, technical support, or data analytics.
- For Legal Reasons: To comply with legal obligations, court orders, or regulatory requirements.
4. Cookies and Tracking Technologies
Our website uses cookies to improve your experience and analyze website traffic. You can manage or disable cookies through your browser settings.
5. Data Security
We implement strict security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes encrypted data transmission, secure storage, and regular audits.
6. Your Rights
You have the following rights regarding your personal information:
- Access your data.
- Request corrections or updates.
- Request deletion of data where permissible by law.
- Opt-out of communications.
7. Third-Party Links
Our website may include links to external websites. We are not responsible for the privacy practices or content of these third-party sites.
8. Children’s Privacy
We do not knowingly collect personal information from children under the age of 13 without parental consent.
9. Updates to This Privacy Policy
We may update this policy from time to time. Changes will be posted on this page with a revised effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:
- Ikshan Eye Hospital and Laser Centre
- Address: 3rd Floor, Pushkar One, VIP Rd, near Reliance Centro Mall, Shankar Nagar, East Shankar Nagar, Ramdaspeth, Nagpur – 440010
- Phone: +91-9156565966
- Email: Info@ikshaneye.com, srr@ikshaneye.com